Terms and Conditions


Welcome to our site! We take pride in ensuring and making sure all our customers are happy with our services and products. Here you can find our Terms and Conditions.


• Emily Hayes accepts payment methods of Paypal, credit or debit card.
• You can also pay by credit or debit card without having to sign up for a PayPal account. You do not need a PayPal Account to pay for your items through PayPal:You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
• Packages are sent after we have received payments and the payments have cleared.
• If you are having any trouble with making a payment please contact shop [!at] emilyhayes.co.uk.
• All goods are sold subject to availability and maybe placed on back order. If for any reason we are unable to fulfill any part of the order, we will refund your card as soon as practical and in any case within 21 days.


• All items are packaged carefully in protective packaging.
• Please allow 2-3 working days for packaging and postage.
• Goods are shipped by standard deliver. If you would like faster shipping there will be an additional charge, for this please contact Emily Hayes or mail shop [!at] emilyhayes.co.uk for more information.
• If the given shipping addresses that we receive for an order are different or no contact is received from the buyer within 3 working days then Emily Hayes will ship to the address given during the checkout.
• If your product is delayed at any point then please mail shop [!at] emilyhayes.co.uk.

Refunds and Exchanges

• I’m sorry but at this time we cannot accept refunds or exchanges, please purchase seriously. But please feel free to contact shop [!at] emilyhayes.co.uk with any queries.

Additional Policies and FAQs

• At Emily Hayes, all products are designed and created by Emily Hayes.
• We make every effort to ensure colours and images that are shown on this site are matched as closely as possible to those of the actual products. Due to technical limitations, some colours may vary.
• All copyright, design rights and intellectual property rights existing in our images, designs and products will remain property of Emily Hayes. The distribution, copying, modification, reproduction or incorporation into any other work of part or all the material available in any form is prohibited without permission.

Seller Information

For more information or any questions please feel free to contact shop [!at] emilyhayes.co.uk